Privacy Policy

1. Information We Collect

When you visit Makers Mantra or make a purchase, we collect certain information to process your order and improve your experience.

Information you provide

• Name, email address, and phone number
• Shipping and billing addresses
• Account credentials (email and password, or Google account details if you sign in with Google)
• Messages you send through our contact form

Information collected automatically

• Browser type, device, and operating system
• IP address and general location
• Pages visited, time spent on pages, and referral source
• Cookies and similar technologies for session management

Payment information

All payment processing is handled by Stripe. We never receive, store, or have access to your full credit card number. Stripe's privacy policy governs the collection and use of your payment data.

2. How We Use Your Information

• To process and fulfill your orders, including shipping and returns
• To create and manage your account
• To send order confirmations and shipping updates via email
• To respond to your inquiries and provide customer support
• To improve our website, products, and services
• To detect and prevent fraud or unauthorized activity

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party services to operate our store:

• Supabase — authentication and database hosting
• Stripe — payment processing
• ZeptoMail — transactional emails (order confirmations, contact replies)
• Vercel — website hosting
• Google OAuth — optional sign-in via your Google account

Each service processes data according to their own privacy policies. We only share the minimum information necessary for each service to function.

4. Cookies

We use essential cookies to maintain your session, remember your cart, and keep you signed in. We do not use advertising or third-party tracking cookies.

5. Data Retention

We retain your account information and order history for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes. You can request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Opt out of marketing communications

To exercise any of these rights, contact us at hello@makersmantra.com.

7. Security

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure authentication, and row-level database security policies. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this privacy policy or your personal data, contact us at hello@makersmantra.com or visit our contact page.